Welcome to Our Maks Store

Refund Policy

The product must be unused, in the original packaging.

Return is valid in case if you received defected/faulty product, or if you do not want the product anymore. You can ask for return and claimed within 7 days.

RETURN POLICY

No Return, No Exchange, on DISCOUNTED / SALE items.

The procedure of return is very simple, send us back that product to our address through any courier logistics (Pakistan Post, M&P, Leopard, or TCS), after receiving the product our customer service department will contact you for your Bank Account details or Easypaisa details. For our address details drop a message on our Instagram page.

All courier charges shall be paid by the customer in case of return or exchange.

EXCHANGE POLICY

The exchange will be processed in 7 days.

In size exchange delivery charges will be applied.

The customer will bear the delivery charges as well while sending us back to us.

If you received the product and product has defected, so NO CHARGES will apply, you can get a refund or you can exchange the other product as well.

For size exchange, you just have to send us back to our address through any courier (Pakistan Post, M&P, Leopard, or TCS) delivery charges will be bear by the customer. After receiving the product we will send you back your required size. For address details just drop a message on our Instagram page.

Overview

Our refund and returns policy lasts 7 days. If 7 days have passed since your purchase, we can’t offer you a full refund or exchange.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

NO RETURNS / EXCHANGE / CLAIMS ON USED ITEMS

CANCELLATION POLICY

If you wish to cancel an order, please contact our Customer Service Team.

Once your order has been confirmed, we immediately begin to process your order. If your order has been dispatched then it cannot be cancelled.

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